Dear {inputs.input_text},

 

Thank you for your inquiry.

Depending on the complexity of your request, it can take 1 – 3 working days for us to provide you with an estimate.

While you are waiting for your quote:

·         Visit our website to obtain more information, link here: Importing pets into South Africa

·         Visit our website to read requirements for pets travelling into South Africa, link here: Country Requirements.  

·         Read through Frequently Asked Questions, link here: FAQ

·         If you are importing a dog please do not start with any of the blood tests until you have accepted the quote and you start working with your pet travel consultant. The consultant will provide you with full guidance and advise you when the blood tests can be done.

·         If you also requested us to provide you with the Export Quote from your origin,  please note we rely on the pet measurements that you provide us. Please double check them, as the bigger part of the quote is the airline airfreight costs. Airfreight costs are directly linked to the size of the travel crates. Quoted travel crate sizes are based on your pet’s measurements provided or their standard breed size.

                                                                                         

Upon receiving your estimated quote…

·         Let us know that you are Accepting our estimate quote and our Admin team will provide you with the invoice accordingly. Contact us should you want to discuss your quotation.  

·         Alternatively, please let us know, if you want to arrange a consultation with one of our consultants to discuss your pet’s travel arrangements. We charge ZAR 500.00 consultation fee that will be deducted from your deposit once you accept our quotation.

·         Once your deposit or the full amount payable reflects in our account, we will allocate you to your personal consultant, who will contact you promptly. 

                                                                                   

Working with your dedicated consultant…

·         Supply your consultant with copies of all your pets veterinary documentation as soon as possible, so that your consultant can establish your pets travel preparedness and guide you through the veterinary requirements for your destination country. Forward planning is very important, South Africa require a 2-3-month preparation period at origin.

·         You will be asked to complete our “Required Information Sheet” form with your contact details, collection/delivery addresses.

·         Once the travel date is confirmed your consultant will send you a time schedule of the procedures that need to be followed. Please note, neither the Quote department nor the Admin department can discuss your travel dates with you. Travel dates can only be confirmed by your consultant. It will depend on your pets’ veterinary travel preparedness, Import Permit (if required), Quarantine (if required) and airline availability.   Therefore, we recommend that you accept our quote and start working with your consultant well in advance.

                                                                                                                                                     

Our office hours are:

 

Join our community on Facebook and see your furry travellers on Instagram .

 

We wish you a day filled with love, kindness and full of pet snuggles!

 

Wagging regards,

Global Paws